Frequently asked

SYNIVOX offers website strategy and positioning, UX and information architecture, interface design, website development, conversion architecture, search foundations, and analytics and optimization. These capabilities can be combined into a complete website project or used to solve a focused website problem.

We work with businesses that need their website to explain the offer more effectively, earn confidence and guide visitors towards a meaningful action. Fit depends more on the website problem, decision-making process and commitment to the work than on company size.

Yes. We assess the current website, preserve what remains useful and identify where the message, structure, experience or technology is holding it back. The redesign is then shaped around the business goals and visitor needs rather than change for its own sake.

The process moves through five phases: Strategy, Structure, Design, Build and Optimize. Each phase answers a different set of questions, produces work you can review and creates the foundation for the next stage.

The schedule depends on the number of pages, content readiness, integrations, technical requirements and the speed of feedback. Your proposal will set out the expected stages and review points for the agreed scope.

Yes. The direction is developed from your offer, audience, positioning, competitors, customer journey and goals. We do not begin with a preselected template or apply the same page structure to every business.

Platform recommendations follow the project requirements. We consider content management, editing needs, integrations, performance, scalability and long-term ownership before recommending an appropriate approach.

Yes. Discovery, presentations, feedback and project communication can be handled remotely across regions and time zones. Responsibilities, review points and communication expectations are agreed at the start.

Cost is shaped by the scope, page requirements, content support, integrations, technical complexity and schedule. After an initial conversation, we provide a written proposal describing the work, timing and fee for your project.

Yes. We can help shape the value proposition, message hierarchy, page flow and calls to action so the content supports the visitor journey. The level of writing and content support is defined in the agreed scope.

Reviews are scheduled at key stages rather than left until the end. Feedback is considered against the agreed audience, strategy and website goals, helping revisions stay focused and decisions remain traceable.

Ownership, licensing and handover terms are stated in the project agreement. Client-specific final deliverables may be transferred or licensed after the agreed payment and handover conditions have been met.

After launch, the website can be monitored for meaningful actions, usability issues and performance. When ongoing optimization is included, we use that evidence to prioritize content, journey and technical improvements.

Select ‘Start with strategy’ and complete the website project brief. We review your business, current website, goals, required support, budget and timing before arranging the next conversation.